Effective Date: January 1, 2023
This Privacy Policy discloses the privacy practices for the https://www.paladinimpact.com/ site
and various related services (together referred to as the “site”). Paladin Impact LLC, the provider
of the site (referred to as “us” or “we”), is committed to protecting your privacy online. Please
read the information below to learn the following regarding your use of this site.
You acknowledge that this Privacy Policy is part of our Site Terms of Use, and by accessing or
using our site, you agree to be bound by all of its terms and conditions. If you do not agree to
these terms, please do not access or use this site.
This policy applies to information we collect:
On this site.
In email, text, and other electronic messages between you and this site.
Through mobile and desktop applications you download from this site, if any, which provide
dedicated non-browser-based interaction between you and this site.
When you interact with our advertising and applications on third-party websites and services, if
those applications or advertising include links to this policy.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by us or any
third party (including our affiliates and subsidiaries); or
any third party (including our affiliates and subsidiaries), including through any application or
content (including advertising) that may link to or be accessible from or on the site.
We reserve the right to change this Privacy Policy at any time. Such changes, modifications,
additions or deletions shall be effective immediately upon notice thereof, which may be given by
means including, but not limited to issuing an E-mail to the E-mail address listed by registered
users and posting the revised Policy on this page. You acknowledge and agree that it is your
responsibility to maintain a valid E-mail address as a registered user, review this site and this
Policy periodically and to be aware of any modifications. Your continued use of the site after
such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b)
agreement to abide and be bound by the modified Policy.

​

Paladin Impact LLC: Privacy Policy

1. Types of Information Collected
In order to better provide you our various services, we collect two types of information about our
users: Personally Identifiable Information and Non-Personally Identifiable Information. Our
primary goal in collecting information from you is to provide you with a smooth, efficient, and
customized experience while using our site.
In compliance with the U.S. Children’s Online Privacy Protection Act (COPPA), our
services and products are not directed to users under 18 years of age.  Any use by someone
under this age, without express parental consent, is strictly prohibited and will be
terminated immediately upon discovery. Further, any personally identifiable information
provided by someone under 13 or that identifies someone under this age, will be deleted
immediately upon discovery if in violation of this restriction.
Personally Identifiable Information: This refers to information that lets us know the specifics of
who you are. When you engage in certain activities on this site, such as registering an account,
scheduling a consultation, ordering a product or service, submitting content and/or posting
content in discussion forums or other public areas, filling out a survey, or sending us feedback,
we may ask you to provide certain information about yourself by filling out and submitting an
online form. It is completely optional for you to elect to engage in these activities, however, we
may ask that you provide us personal information, such as your first and last name, mailing
address, E-mail address, username, company name, telephone numbers, and other personal
identifying information. When ordering products or services through the site, you may be asked
to provide a credit card number to our third-party payment processor (currently QuickBooks).
Depending upon the activity, some of the information we ask you to provide is identified as
mandatory and some as voluntary. If you do not provide the mandatory data with respect to a
particular activity, you will not be able to engage in that activity.
Non-Personally Identifiable Information: This refers to information that does not by itself
identify a specific individual. We gather certain information about you based upon where you
visit on our site in several ways. This information is compiled and analyzed on both a personal
and an aggregated basis. This information may include the Web site’s Uniform Resource
Locator (“URL”) that you just came from, which URL you next go to, what browser you are
using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and
other resources on the Web. An IP address is an identifier for a computer or device on a
Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Web.
Networks like the Web use the TCP/IP protocol to route information based on the IP address of
the destination. In other words, an IP address is a number that is automatically assigned to your
computer whenever you are surfing the web, allowing web servers to locate and identify your
computer. Computers require IP addresses in order for users to communicate on the Internet.

2. Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you unless you voluntarily
provide it to us. You provide certain Personally Identifiable Information to us when you (a)
register for our services and register your E-mail address with us; (b) enter sweepstakes or
contests sponsored by us or one of our partners; (c) sign up for special offers from selected third

parties; (d) send E-mail messages, submit forms or transmit other information by telephone or
letter; or (e) submit your credit card or other payment information to our third-party payment
processors when ordering and purchasing products and services on our site. We may also collect
information from you at other points on our site that state that such information is being
collected.

In addition, we may also collect, or our third-party ad server and/or content server may collect,
certain Non-Personally Identifiable Information. This information is ultimately stored in the
form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose
problems with our servers, software, to administer our site and to gather demographic
information. Our third-party ad servers will also provide us with summary, but not individual,
reports that will tell us how many ads were presented and clicked upon at our site.
We will primarily use your Personally Identifiable Information to provide our services to you, as
required by our agreements with you. We will also use Personally Identifiable Information to
enhance the operation of our site, process orders, improve our marketing and promotional efforts,
statistically analyze site use, improve our product or service offerings, and customize our site’s
content, layout, and services. We may use Personally Identifiable Information to deliver
information to you and to contact you regarding administrative notices. We may also use
Personally Identifiable Information to resolve disputes, troubleshoot problems and enforce our
agreements with you, including our Site Terms of Use, and this Privacy Policy.

3. Release of Information
We do not sell, trade, or rent your Personally Identifiable Information to others. We do provide
some of our services through contractual arrangements with affiliates, services providers,
partners and other third parties. We and our service partners use your Personally Identifiable
Information to operate our sites and to deliver their services. For example, our third-party
payment processor must release your credit card information to the card-issuing bank to confirm
payment for products and services purchased on this site; we must release your contact
information to our contracted consultants to provide the services that you order; and provide
order information to third parties that help us provide customer service.
We will encourage our service partners to adopt and post privacy policies. However, the use of
your Personally Identifiable Information by our service partners is governed by the privacy
policies of those service partners and is not subject to our control.
Occasionally we may be required by law enforcement or judicial authorities to provide
Personally Identifiable Information to the appropriate governmental authorities. We will
disclose Personally Identifiable Information upon receipt of a court order, subpoena, or to
cooperate with a law enforcement investigation. We fully cooperate with law enforcement
agencies in identifying those who use our services for illegal activities. We reserve the right to
report to law enforcement agencies any activities that we in good faith believe to be unlawful.
We may also provide Non-Personally Identifiable Information about our customers sales, traffic
patterns, and related site information to third party advertisers, but these statistics do not include

any Personally Identifiable Information.

4. Updating and Correcting Information
We believe you should have the ability to access and edit the Personally Identifiable Information
that you have provided to us. You may change any of your Personally Identifiable Information
in your account online at any time by linking to your account in accordance with instructions
posted elsewhere on this site. You may also access and correct your personal information and
privacy preferences by writing us at:

Paladin Impact LLC
2649 N. Downing St.
Denver, CO 80205
info@paladinimpact.com

Please include your name, address, and/or E-mail address when you contact us.
We encourage you to promptly update your Personally Identifiable Information if it changes.
You may ask to have the information on your account deleted or removed; however, because we
keep track of past transactions, you cannot delete information associated with past transactions
on this site. In addition, it may be impossible to completely delete your information without
some residual information because of backups.
 

5. User Choices on Collection and Use of Information
We may, from time to time, send you E-mail regarding our products and services. In addition, if
you indicated upon registration that you are interested in receiving offers or information from us
and our partners, we may occasionally send you direct mail about products and services that we
feel may be of interest to you. Only Paladin Impact LLC (or agents working on behalf of
Paladin Impact LLC and under confidentiality agreements) will send you these direct mailings
and only if you indicated that you do not object to these offers. If you do not want to receive
such mailings, simply tell us when you give us your personal information. Or, at any time you
can easily edit your account information to no longer receive such offers and mailings.
You also have choices with respect to cookies, as described below. By modifying your browser
preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to
reject all cookies. If you choose to reject all cookies some parts of our site may not work
properly in your case. If you are a California resident, California law may provide you with
additional rights regarding our use of your personal information. To learn more about your
California privacy rights, visit https://oag.ca.gov/privacy/consumer-privacy-resources.
 

6. Security of Information
At our site you can be assured that your Personally Identifiable Information is secure and
consistent with current industry standards. The importance of security for all Personally
Identifiable Information associated with our user is of utmost concern to us. Your Personally

Identifiable Information is protected in several ways. Access by you to your Personally
Identifiable Information is available through a password and unique customer ID selected by
you. This password is encrypted. We recommend that you do not divulge your password to
anyone. In addition, your Personally Identifiable Information (remove if not applicable) resides
on a secure server that only selected Paladin Impact LLC personnel and contractors have access
to via password. We encrypt your Personally Identifiable Information and thereby prevent
unauthorized parties from viewing such information when it is transmitted to us.
Personal information that you provide that is not Personally Identifiable Information also resides
on a secure server and is only accessible via password. Since this information is not accessible
from outside Paladin Impact LLC you will not be asked to select a password in order to view or
modify such information.
In order to most efficiently serve you, credit card transactions and order fulfillment are handled
by established third party banking, processing agents and distribution institutions. They receive
the information needed to verify and authorize your credit card or other payment information and
to process your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed
to be 100% secure. As a result, while we strive to protect your Personally Identifiable
Information, you acknowledge that: (a) there are security and privacy limitations of the Internet
which are beyond our control; (b) the security, integrity and privacy of any and all information
and data exchanged between you and us through this site cannot be guaranteed; and (c) any such
information and data may be viewed or tampered with in transit by a third party.
 

7. Cookies
When you use our site, we may store cookies on your computer in order to facilitate and
customize your use of our site. A cookie is a small data text file, which a Web site stores on
your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify
you to us. Our cookies store randomly assigned user identification numbers, the country where
you are located, and your first name to welcome you back to our site. The cookies make your
use of the site easier, make the site run more smoothly and help us to maintain a secure site. You
are always free to decline our cookies if your browser permits, but some parts of our site may not
work properly in that case.
 

8. Google Analytics
Google Analytics is a program used to track visitors to this Site, and it primarily helps measure
how users interact with the Site content. Google Analytics stores information about what pages
you visit, how long you are on the Site, how you got here and what links you click on. This
analytics data is collected via a JavaScript tag in the pages of this Site and is not tied in any way
to any Personally Identifiable Information.
The information generated about your use of the Site including your IP address is transmitted to
Google. The information is then used to evaluate visitor interactions with this Site and to compile

reports on website traffic activity for www.paladinimpact.com. Neither Paladin Impact LLC nor
Google will ever link or seek to link Personally Identifiable Information provided by you to the
Site to the data collected by Google Analytics.
If you would like to opt out of Google Analytics, Google has developed a tool that works with
major internet browsers to permit you to opt-out. For more information and to install their opt-
out tool, please click here: https://tools.google.com/dlpage/gaoptout.
 

9. Privacy Policies of Third-Party Sites
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and
disclosure of information we collect from you. Other sites accessible through our site have their
own privacy policies and data collection, use and disclosure practices. Please consult each site’s
privacy policy. We are not responsible for the policies or practices of third parties.
 

10. Miscellaneous Privacy Issues
You must be at least 18 years old, or be 13 or older with written parental consent, to have our
permission to use this site. Our policy is that we do not knowingly collect, use or disclose
Personally Identifiable Information about visitors that are under 18 years of age, or ages 13-17
without written parental consent.

At www.paladinimpact.com, we DO NOT respond to Do Not Track signals.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed
(i.e. your name, E-mail address, etc.) in the discussion forums or other public areas on this site,
that information, along with any information disclosed in your communication, can be collected
and used by third parties and may result in unsolicited messages from third parties. Such
activities are beyond our control and this Policy does not apply to such information. Any
submissions to chat rooms or other public areas on this site are accepted with the understanding
that they are accessible to all third parties. If you do not want your comments to be viewed by
third parties, you are advised not to make any submissions. Ultimately, you are solely
responsible for maintaining the secrecy of your password and/or account information. Please be
careful and responsible whenever you’re online.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings
with this site, please contact us by sending a letter or email to:

Paladin Impact LLC
Attn: Privacy Compliance Officer
2649 N. Downing St.
Denver, CO 80205
You may also contact us by E-mail at info@paladinimpact.com.